By The Punjab Traffic Police has issued an important public advisory clarifying that electronic driving licenses (e-licenses) are fully valid and must be accepted by traffic police officials across the province. The announcement aims to address public complaints regarding instances where officers allegedly refused to recognize digital licenses during routine traffic checks.
According to the advisory, the e-license is a legally recognized document and forms an integral part of the Punjab Traffic Police’s broader digital transformation initiative. Citizens carrying a valid e-driving license on their mobile phone or in digital format are considered compliant with licensing requirements under existing traffic laws.
Public Asked to Report Refusal Incidents
The Punjab Traffic Police has directed citizens to immediately register a complaint if any traffic police officer refuses to accept an e-license. The department emphasized that such refusals are against official policy and will not be tolerated.
To ensure prompt action, the advisory provides dedicated complaint channels for the public. Citizens can report violations by calling the Punjab Traffic Police helpline 1787 or by sending details via WhatsApp at 0318-4642936. Officials have assured that complaints will be investigated, and disciplinary action will be taken against the concerned officer if the complaint is found to be valid.
E-License Part of Digital Traffic Services
Punjab Traffic Police stated that the e-license facility is a key component of its digital services framework, introduced to make licensing more convenient, secure, and accessible for citizens. Digital licenses help reduce the need to carry physical documents and minimize the risk of loss, damage, or forgery.
The department reiterated that traffic officers have been instructed to verify e-licenses through official systems when presented during inspections, just as they would verify a physical driving license.
Encouraging Public Awareness and Compliance
The advisory also urges citizens to remain aware of their rights and use the provided complaint mechanisms in case of any violation. By reporting incidents, the public can help ensure accountability and improve service standards within the traffic police system.
Punjab Traffic Police continues to encourage motorists to adopt digital solutions and comply with traffic laws, while reaffirming its commitment to transparent enforcement and citizen-friendly policing.
This clarification is expected to reduce confusion on the roads and strengthen trust between motorists and law enforcement, as Punjab moves further toward digitization of public services.
Disclaimer:
This information is based on official statements and public advisories issued by the relevant authorities. While every effort has been made to ensure accuracy, details may change. Readers are advised to verify information with official sources before taking action.
